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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.oddlywild.co.uk (the “Site”).


1. Personal Information We Collect and Our Lawful Basis for Processing It
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

  • Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site, including the Facebook tracking pixel which allows us to more effectively target advertising.


When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as

“Order Information.”


When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


We process your Personal Information based on the following legal grounds:

  • Performance of a contract: We process your Order Information to fulfill our contractual obligations to you, such as processing your payment and arranging for shipping and delivery.

  • Legitimate interests: We process your Device Information for our legitimate business interests, which include improving and optimizing our Site, assessing the success of our marketing campaigns, and screening for potential fraud.

  • Consent: When required by law, we will obtain your explicit consent for certain activities, such as sending you marketing communications or placing non-essential cookies on your devices.

 

2. Sharing Your Personal Information and International Transfers
We share your Personal Information with third parties to help us use it, as described above. For example:

 

Your information may be transferred to and stored in countries outside of the European Economic Area (EEA), including Canada and the United States. Where such transfers occur, we ensure appropriate safeguards are in place to protect your privacy rights. These safeguards may include reliance on an adequacy decision by the European Commission or the use of Standard Contractual Clauses (SCCs) approved by the European Commission.


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

3. Your Data Protection Rights

If you are a resident of the United Kingdom or the EEA, you have the following rights regarding your Personal Information under GDPR:

  • The right to access: You can request a copy of the personal information we hold about you.

  • The right to rectification: You can ask us to correct any inaccurate or incomplete personal information we hold.

  • The right to erasure: You can ask us to delete your personal information in certain circumstances.

  • The right to restrict processing: You have the right to request that we stop processing your information for certain purposes.

  • The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

  • The right to object: You can object to our processing of your personal information, particularly for direct marketing purposes.

  • The right to withdraw consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

 

If you would like to exercise any of these rights, please contact us using the details below.

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4. Data Retention

We will retain your Order Information for as long as necessary to fulfill the purposes for which it was collected, including fulfilling your order, processing refunds, and resolving disputes. We may also be required to retain this information to comply with our legal and regulatory obligations.

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5. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to have it deleted.

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6. Cookies and Your Consent

We use cookies to enhance your experience on our Site. We will use a cookie banner to gain your explicit consent before placing any non-essential cookies, such as those used for advertising and analytics, on your device.

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7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

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8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@oddlywild.co.uk or by mail using the details provided below:

  • Business Address: 47 Crabtree Lane, Lancing, BN15 9PL, United Kingdom

  • Email: hello@oddlywild.co.uk

  • Phone: +44 1903 411681

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